Responsibilities:

Provide effective, friendly and professional reception service to all residents and visitors
Answer in-coming calls, take messages and perform a variety of office tasks such as emailing or faxing
Manage incoming mail, and handle inquiries and requests from residents and families
Interact with residents to ensure a positive, safe environment always respecting confidentiality.
Assist in the transition process with new residents
Provide secretarial support for the Administrator and other supervisory staff, as needed
Ensure lobby area and café are kept tidy and the café is well stocked
Assist with promotion of life enrichment programs for the residents
Ability to perform tours for walk in visitors

Education/Experience:

Customer service and/or reception experience
Proficient computer skills, particularly with Microsoft Outlook, Word and Excel; skills in Microsoft PowerPoint and Publisher are an asset
Experience in office management, including record keeping, file management
Experience in administration support
Must be able to read, write and effectively communicate in English
Previous work in a senior's health care setting is an asset
General education in administration is beneficial
The ability to obtain a valid police check

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Please complete and submit our application for consideration for employment with Highgate Residence.:
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