At Highgate Residence you will always get the intimate personal touch from our healthcare professional who you can trust and who will act on your behalf. When need arises, we liaison with families, physicians, LHIN and hospital staff.
Our Nurses and Personal Support Workers have extensive experience providing care for seniors who have a variety of illnesses, including: Parkinsons, Alzheimers, Dementia, Diabetes, Heart problems, Arthritis, Cancer Care and Osteoporosis.
Our weekly Basic Care package includes 24 hour emergency response system, weekly showering assistance, the administering of medications, blood tests, monitoring of weight and blood pressure, coordination with doctors, supervision of oxygen therapy.
Our Basic Care Services includes the following:
Specific focused attention is our goal for each of our residents the Physical, Intellectual, Emotional, Capability, Environment and Social needs of our residents.
* 24/7 nursing staff trained to supervise residents using the Gentle Persuasive Approach techniques adapted from the P.I.E.C.E.S program-with a minimum staff to resident ratio of 2:16 Memory Hall and 2:12 Memory Wing
* 7 day/week Life Enrichment staff trained to incorporate individual and group structured activities ie. Music therapy, reminiscent therapy
* Multi-sensory room providing individualized calming sensations through sight, sound and touch (Memory Lane Only)
* Frequent interactions with residents in order to provide a safe, relaxed and dignified atmosphere where residents are accepted as they are in the moment
* Individualized care plans
* Weather permitted supervised outdoor walks to enjoy the scenic property
* Activity centres /stations providing individualized activities of interest (Memory Lane Only)
* Emergency Response
* Shower assistance--twice weekly -up to 15 minutes each
* Assistance with activities of daily living ie: dressing (up to 15 minutes/day)
* Special diet/dietary needs accommodated whenever possible (not gluten-free)
* Supervision of oxygen therapy
* Monthly monitoring of weights and blood pressure
* Annual Flu shot clinic (flu shot is mandatory)
* Daily interaction with residents to monitor general wellbeing and attendance at meals
* Wound Care/Wound dressing (Health and Community Support)
Medication & Treatment Supervision:
Our nursing staff administers all medications including insulin and injectables. Medications will be ordered and packaged in a manner consistent with facility guidelines* for safe administration as approved by the RHRA.
* Please Note: Associated pharmacy costs / supply costs are the responsibility of the resident / responsible parties.
Additional Services: If enhanced care service is needed or desired, available options will be discussed with the Administrator and the Health Services Manager.
Features for your comfort and security
* All suites private with room keys
* Heating and air-conditioning individually controlled by thermostat
* Dining Rooms with café
* Cozy sitting areas
* Private Dining Room available for special occasions
* Multi-purpose Lounge on Care floor
* Quiet room with light & music therapy in Memory Lane
* 5 Activity stations Memory Lane
* Lovely, wooded grounds
* Walking paths around the residence,
* Outdoor Patio and Gazebo
* Raised garden areas
* In-House Phone system with voicemail capability
* State of the art Fire Safety system, including smoke detectors and sprinkler system in each accommodation
Other Services available for your Convenience (fee for service)
* Visiting Professionals: foot care, hearing, beauty services
* Enhanced personal care service
* Therapeutic Bath
* Hair Salon
* Newspaper delivery
* Mending or Alterations Service
* Arrangements for Dry Cleaning Service