Administration - Reception

Job Description

Responsibilities:

  • Provide effective, friendly and professional reception service to all residents and visitors
  • Answer in-coming calls, take messages and perform a variety of office tasks such as emailing or faxing
  • Manage incoming mail, and handle inquiries and requests from residents and families
  • Interact with residents to ensure a positive, safe environment always respecting confidentiality.
  • Assist in the transition process with new residents
  • Provide secretarial support for the Administrator and other supervisory staff, as needed
  • Ensure lobby area and café are kept tidy and the café is well stocked
  • Assist with promotion of life enrichment programs for the residents
  • Ability to perform tours for walk in visitors

Education/Experience:

  • Customer service and/or reception experience
  • Proficient computer skills, particularly with Microsoft Outlook, Word and Excel; skills in Microsoft PowerPoint and Publisher are an asset
  • Experience in office management, including record keeping, file management
  • Experience in administration support
  • Must be able to read, write and effectively communicate in English
  • Previous work in a senior's health care setting is an asset
  • General education in administration is beneficial
  • The ability to obtain a valid police check

Employment Opportunities

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Food Service

Housekeeping

Life Enrichment

Nursing

Administration

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